At Pierce Hikes, we aim to deliver your travel accessories, fishing gear, and luggage in a timely and reliable manner. This Shipping Policy outlines how we process and deliver your orders worldwide.
Delivery Locations
We offer shipping to customers worldwide. Please ensure that your delivery address is accurate and complete when placing an order.
Processing Time
- Orders are typically processed within 2–4 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
- Delivery times vary depending on the destination. Estimated delivery may take 7–21 business days depending on location and courier availability.
- Delays may occur due to customs clearance, unforeseen weather conditions, or courier-related issues.
Shipping Charges
- Shipping fees (if applicable) will be calculated and displayed at checkout before order confirmation.
- In some regions, additional customs duties, import taxes, or fees may apply. These charges are the responsibility of the customer.
Payment Method
Pierce Hikes only accepts Cash on Delivery (COD). Customers are required to pay the full amount at the time of delivery.
Order Tracking
Once your order has been shipped, you may receive tracking details (if available) via email or through our support team.
Failed Deliveries
- If a delivery attempt is unsuccessful due to an incorrect address or refusal to accept the package, the order may be canceled.
- Customers may be responsible for additional shipping fees in case of re-delivery.
Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 7 days of delivery at [email protected] with your order details and supporting photos.
Contact Us
For questions regarding our Shipping Policy or your order, please contact us at:
Email: [email protected]